About me


I hold a B.F.A from the globally recognized Art Center College of Design and a certificate of completion for Interaction Design from the Bay Area pioneers of user experience, Cooper U. In November of 2020 I completed a course in leadership from the Harvard University extension program to fine-tune my soft skills and effectiveness of managing interpersonal relationships. My continuing education is focused on navigating the intricacies of influence and strategic planning. At the end of the day people are at the foundation of all great products and I find genuine empathy builds relationships that work the best together.

Work Experience


U.S. Bank | Associate Director of UX Design Technologies
September 2019 – present

  • Direct the efforts of a multi-disciplinary team comprised of Scrum Masters, Product Owners, UX Designers, UI Developers, and Application Developers.

  • Served as Product Owner for U.S. Bank’s design system, shield.usbank.com.

  • Responsible for prioritizing backlogs and documentation for Android components of design system.

  • Work with senior leadership to define and execute deliverables.

  • Foster relationships with key stakeholders across all business lines and ensure deliverables are met with timeliness and efficiency.

  • Increased user adoption by over 500%.

  • Increased Time To Market by over 400%.

  • Increased team capacity by 175% over the course of 4 months.



Cisco | Lead UX Designer
September 2018 – September 2019

  • Lead Visual Designer to a billion-dollar revenue business.

  • Mentor interns and new hires on processes and resources.

  • Improve and maintaining the on-premise solution while assisting the greenfield cloud equivalent.

  • Worked directly with engineers and key stakeholders through each release cycle.

  • Built-out a micro design system to a React framework.

  • Establishing a unique version control process that aligns design asset’s with coded component’s release schedules.

  • Lead the efforts of the second most used micro design system in the Cisco organization.

  • Improved user adoption and retention by approximately 300% with a unique delivery system for design and documentation.



U.S. Bank | UX Designer
June 2018 – Sept 2018

  • Responsible for visual design on the Money Movement team (transactions), I provided support to multiple teams in a fast-paced, agile environment.

  • While delivering on my day-to-day responsibilities of visual design, I also helped the design system team understand and leveraging the iOS framework as a base for establishing design resources that map to the developer's toolKit.

  • My over-all contribution includes the delivery of design specs for development, creation of Sketch Library assets, and working with management to improve process and collaboration across multi-discipline, cross-functional teams.



eBay | Design System Engineer
July 2017 – June 2018

  • Design Ops on the core design system team responsible for creating, maintaining, and enhancing tools and resources in support of a cohesive design aesthetic across all platforms of the core product, company-wide.

  • Built, deployed and maintained the design system living documentation site for designers and developers to consume as their single-source-of-truth.

  • Collaborate with cross-functional teams in support of multi-disciplinary concepts and techniques for A11Y, Content Strategy, Research, Design and Development.



Ivanti | Sr. UX Designer
September 2016 – July 2017

  • Lead workshops with key stakeholders to establish requirements for a green-field product innovation.

  • Collaborate with cross-functional teams to identify dependencies, document and deliver on a cohesive, end-to-end brand experience.

  • Build and maintain the shared design assets library for Sketch and Adobe Illustrator.



CA Technologies (Synergy Services) | Sr. Visual Designer, Contract
February 2016 – April 2016

  • Establish an impactful, unique visual experience for the APM product through research and collaboration.

  • Market research & analysis to identify opportunities for product differentiation.



Accela | UX Designer
August 2010 - Present

  • Work directly with PM's to establish requirements for cloud and on-prem government applications.

  • A notable accomplishment is a data-portal overhaul of the entire user experience as the principal designer through the entire design & development lifecycle.



Ryan Partnership | Art Director
January 2011– March 2013

  • Delivery of for multi-channel campaigns across all branches of service as the Principal Art Director to the USAA account.

  • Support agency pitches and campaigns which include; AMC’s Walking Dead, Google AdWord's SMB campaign, and Adidas annual catalog.



Education



Harvard Extension School | Leadership and Management, 2020

Cooper U | Interaction Design, 2016

Art Center College of Design | Entertainment Design, 1998 - 2002

Accomplishments



  • Founder of LikeWize, a platform focused on disrupting the food and beverage industry by connecting like-minded consumers for a more enriched product experience. The application ran in the Apple app store for three years before selling.

  • Established a unique processes for structuring, versioning, and distributing design assets. The result is a more manageable library that allows synchronized versioning of shared design and development libraries.

  • Implemented a process for theming design assets with production sass (design tokens). The unique solution reduces technical debt while increasing speed-to-market for rebranding efforts and white labeling.

  • Running track record of improving speed-to-market by developing methods of automation for design and development processes.

  • Established a method for theming design assets with production code that reduces technical debt and improved over-all accuracy.

  • Awarded the Communicator Award of Excellence in 2008.